Talks to Watch

Microsoft Surface laptop: unrepairable junk

395K views · Jun 19, 2017 · 29:57 · 0 HN recommenders · 3 mentions · discussed 2017–2021

Louis Rossmann's half-hour teardown criticism of the Microsoft Surface Laptop, arguing its soldered SSD and glued construction make it effectively unrepairable. It ties into his right-to-repair advocacy.

Why Hacker News points people here: HN cites it as evidence that the Surface line is among the least repairable laptops, countering the idea that he only attacks Apple.

“I thought the same about the Surface line, until I saw this”HN comment, 2019

What Hacker News said 3

Cites itkallebooJul 2017

“And he doesn't have any good things to say about the Surface either”

Rossmann's criticism of Surface repairability.

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The justification is its a huge waste to replace a $350 (or more now if SSDs and stuff are soldered in) logic board or throw away a computer over a 10 cent busted resistor or surface mount fuse that can be diagnosed and replaced in an hour. And he doesn't have any good things to say about the Surface either this video

Cites itpathartlJan 2019

“I thought the same about the Surface line, until I saw this”

Changed commenter's mind about Surface repairability.

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I thought the same about the Surface line, until I saw this: this video Granted this is the Surface Book, but even still.

in “Apple's New Keyboards Also Still Plagued with Issues (2019) [video]” · view on HN
Cites itsfRattanMay 2021

“Rossman's video continues for a half hour to bash the Surface Laptop's lack of repair-ability and general poor design...”

Rossmann bashing Surface repairability, rebutting claim he spares PC makers.

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"Yes, he talks about John Deere, or medical devices, but he never talks about HP, Lenovo, Dell, Surface, Acer, or any PC manufacturer flaws, many of which have flaws worse than Apple's. This is what makes him look dishonest because laptop repair is his specialty - he should be awesome at detecting or pointing out how they have problems too, but he caters to the PC crowd and says nothing." - gjsman-1000 [1] "He won't. He knows his crowd, and he keeps quiet about criticizing his crowd's products." - gjsman-1000 [2] "Alright, so today we're going to be taking a look at the new Surface and by taking a look at I mean watching somebody else's YouTube video on the new Surface because hell if I'm going to be walking in to buy one of these pieces of crap." - Louis Rossman [3] Rossman's video continues for a half hour to bash the Surface Laptop's lack of repair-ability and general poor design... [1] link [2] link [3] this video

in “One man’s fight for the right to repair broken MacBooks” · view on HN