Talks to Watch

We need to talk about failing keyboards on these new Macbooks.

614K views · Mar 19, 2018 · 11:03 · 2 HN recommenders · 6 mentions · discussed 2018–2019

Louis Rossmann discusses failing keyboards on newer MacBooks, comparing a Dell keyboard repair with an Apple keyboard repair and explaining why Apple's design is costly and hard to fix.

Why Hacker News points people here: Cited in MacBook keyboard and repairability threads for its clear teardown of what a replacement involves.

“Its eye opening seeing a keyboard replacement being performed”HN comment, 2018

What Hacker News said 6

RecommendsballenfApr 2018

“I appreciate his deep teardowns and clear explanations”

Deep teardowns and clear explanations of MacBook issues

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Louis Rossmann has examined these issues in detail on his electronics repair YouTube channel: this video (I disagree with the level of his vitriol against Apple, but I appreciate his deep teardowns and clear explanations. He just doesn't seem to understand how valuable the Apple software is vs. Windows to those who need or appreciate osx.)

in “Don’t buy the MacBook Pros even on sale, in my opinion” · view on HN
Recommendsru999golOct 2018

“Its eye opening seeing a keyboard replacement being performed”

Shows a keyboard replacement being performed, revealing the labor involved

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Apple intentionally builds their keyboards in such a way that it is incredible difficult to replace, the amount of skilled labor required doesn't make it profitable to just replace the keyboard. Its eye opening seeing a keyboard replacement being performed: this video Who is to blame for letting it get so far? I think its not just Apples fault, its governments fault not regulating them and consumers fault for still buying and even defending their practices (which you can very well observe in this thread).

in “Apple’s repair kill switch hasn’t been activated yet” · view on HN
Cites itverisimilitudeApr 2018

“His comments about the keyboard in the current MacBook Pros are particularly apt”

Failing MacBook keyboards and costly top case repairs

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His comments about the keyboard in the current MacBook Pros are particularly apt: this video So, even a person holding 1 (2, 3!) genuine Apple keyboard(s) in their hands likely still couldn't do the repair -- they'd have to get a new top case. Out of warranty, I've heard it is a $500 repair. That seems to be a direct consequence of ignoring repairability (the maintainability ship sailed long ago).

in “Apple Sued an iPhone Repair Shop Owner in Norway and Lost” · view on HN
Cites itshabbleApr 2018

“talks a bit about what's involved in an actual keyboard replacement”

Explains what a MacBook keyboard replacement involves

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If it's just a keycap (and maybe even the butterfly mechanism) that shouldn't be too bad. this video (from about 5:20) talks a bit about what's involved in an actual keyboard replacement, if you ignore some of the histrionics. I think from what I've heard that for actual replacements, Apple will swap out the whole 'top case' subassembly, which could be a 4-500$ part if it's not covered under warranty.

in “Don’t buy the MacBook Pros even on sale, in my opinion” · view on HN
Cites itshawnOct 2018

“Keyboards, on the other hand, are now impossible to repair.”

Illustrates MacBook keyboards being impossible to repair

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Keyboards, on the other hand, are now impossible to repair. this video Interesting. I can edit my comment after it was vouched. Hmm. I could exploit this loophole. But I won't – yet – because I care about HN.

in “Apple’s repair kill switch hasn’t been activated yet” · view on HN
Cites itonepremiseMar 2019

“louis Rossman did an episode on the macbook keyboard problems”

Covers MacBook keyboard problems and difficulty of self-repair

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louis Rossman did an episode on the macbook keyboard problems: this video It's insane what a mac user must go through even to attempt to repair this themselves. Another reason it's important to support right to repair, link . There's also a lawsuit for the keyboard defects: link

in “Appl Still Hasn’t Fixd Its MacBook Kyboad Problm” · view on HN