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The problem is that from the outside it seems like Microsoft no longer cares about the product. So much so that "the product" has become "shareholders"[0]. We've just been moving into a world where metric hacking is the desired outcome, not an outcome to try to avoid. These companies are only surviving because of their monopoly statuses. Because of momentum. It's a powerful force. It's the reason Twitter still is around. The reason Facebook is still around. But them being around doesn't mean they're good. It doesn't mean they're useful. It doesn't mean it is a good product. It doesn't mean the users like it. It just means people are used to the way things are and they aren't angry enough to leave for something else. But these companies are actively creating friction for users, daring them to leave, gouging them for everything they can. FFS Microsoft is the largest contributor (even more than Valve) to creating "the year of linux". Sure, it'll never have M$FT's market share, but it sure is eating into their revenue. We've all lost sight of what made software so powerful in the first place. Why it became so successful and changed the world. We used to ship good products that help people, make their lives better, and make lots of money in the process. Now, I think all that anyone cares about is the last part. Now we're actively being hostile to those that make the systems better. And that system is fucked up and will destroy itself. That's not a good thing, because it does a lot
