Example of sensory systems producing consistent wrong interpretations.
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This is, I think, a better way to think about LLM mistakes compared to the usual "hallucinations". I think of them as similar to human optical illusions. There are things about the human visual cortex (and also other sensory systems, see the McGurk Effect [0]), that, when presented with certain kinds of inputs, will consistently produce wrong interpretations/outputs. Even when we are 100% ware of the issue, we can't prevent our brains from generating the incorrect interpretation. LLMs seem to have similar issues along dramatically different axes, axes that humans are not used to seeing these kinds of mistakes; where nearly no human would make this kind of mistake and so we interpret it (in my opinion incorrectly) as lack of ability or intelligence. Because these are engineered systems, we may figure out ways to solve these problems (although I personally think the best we will ever do is decrease their prevalence), but more important is probably learning to recognize the places that LLMs are likely to make these errors, and, as your comment suggests, design work flows and systems that can deal with them. [0] this video