Talks to Watch

Hold music used to sound better. Here's why.

2.9M views · Nov 27, 2017 · 3:36 · 2 HN recommenders · 3 mentions · discussed 2018–2023

Tom Scott explains why hold music sounds worse than it used to, tracing it to old telephone exchanges and the audio compression applied by modern switches. It is a short visit to the Milton Keynes Museum.

Why Hacker News points people here: HN links it as the standard answer to why phone hold music sounds poor.

“Tom Scott did a video on it.[0] It basically boils down to telephone switches starting to compress the audio.”HN comment, 2023

What Hacker News said 3

RecommendseliasproMar 2018

“Relevant Tom Scott's "Things You Might Not Know"-Video: "Why Hold Music Sounds Worse Now”

Explains why hold music sounds worse now

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Relevant Tom Scott's "Things You Might Not Know"-Video: "Why Hold Music Sounds Worse Now" - this video

in “Ask HN: Why is telephone “hold music” still such poor quality?” · view on HN
Recommendscolejohnson66Jul 2023

“Tom Scott did a video on it.[0] It basically boils down to telephone switches starting to compress the audio.”

Switch compression repeatedly degrades hold music quality

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There's a legitimate reason for that. Tom Scott did a video on it.[0] It basically boils down to telephone switches starting to compress the audio. Compress and decompress multiple times (by various companies) on the way to you, and the quality degrades very quick. [0]: this video

in “Computer memory prototype ditches 1s and 0s for denser data storage” · view on HN
Cites itSvenskungankaMay 2018

Phone audio compression explanation

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Doesn't most carriers heavily "compress" the sound, removing all sounds/frequencies that a human can't hear, etc? this video

in “Google Duplex: An AI System for Accomplishing Real World Tasks Over the Phone” · view on HN