Talks to Watch

Understanding the Job

508K views · Mar 31, 2016 · 4:56 · 3 HN recommenders · 3 mentions · discussed 2019–2024

Clayton Christensen explains the jobs-to-be-done idea in five minutes, using the fast-food milkshake example. The point is that understanding the job a product is hired to do makes it easier to improve.

Why Hacker News points people here: Cited as the short, famous introduction to Jobs To Be Done and competition framing.

“well worth the 5 minute watch”HN comment, 2024

What Hacker News said 3

Strongly recommendssarrephDec 2020

“I would implore you to check-out Clayton Christensen's famous”

Enlightening milkshake explanation of competition framing

Full comment

This is very much in the vein of Jobs to Be Done theory[0]. If you haven't heard of JTBD before, I would implore you to check-out Clayton Christensen's famous "milkshake" video here: this video It goes into enlightening detail about the same framing of competition as the author here does. [0] - link

in “The biggest competitor to your digital service? The Mars Bar” · view on HN
RecommendsandygcookNov 2019

“This video from Clayton Christensen gives a good summary of Jobs To Be Done using milkshakes at a fast food restaurant as an example”

Good summary of Jobs To Be Done using milkshake example

Full comment

This video from Clayton Christensen gives a good summary of Jobs To Be Done using milkshakes at a fast food restaurant as an example: this video Unrelated, but I saw Clayton Christensen speak at a conference years ago. He started out the talk by telling everyone that he had a stroke years earlier and after it, he couldn't speak clearly. For a professor, you can imagine that's not ideal. So he went out and bought Rosetta Stone and taught himself how to talk again. I was blown away and besides a few small stutters during the talk, I barely noticed. That story of grit always stuck with me as a truly remarkable example of how versatile humans can be.

in “Know Your Customers’ “Jobs to Be Done” (2016)” · view on HN
RecommendsnomilkSep 2024

“well worth the 5 minute watch”

Famous short Jobs to be Done talk

Full comment

Also odd is the expression 'jobs to be done'. At first glance this seemed like an allusion to this famous ' Jobs to be Done ' Clay Christian talk [1] (well worth the 5 minute watch). But AFICT it's just coincidental use of the phrase. [1] this video

in “Measuring Developers' Jobs-to-be-done” · view on HN